The Warrior Dash looks like a very cool race.  A bunch of my friends ran it last year and had a great time, so I signed up as soon as I could this year.  I’m very excited about the race, but I’m very disappointed in how they manage their Twitter account; all talking, zero listening.

On July 13, they tweeted that registration was now open for the “Southeast” race next May.  They have 3300+ followers, over 800 tweets, and seem to use TweetDeck to handle most of it (indicating that they’re likely somewhat Twitter-savvy).

In the five days since that post, here are a couple of the questions that people directed to @WarriorDash:

  • soleoblues @WarriorDash — Is your registration site experiencing issues? Friend and I tried to sign up earlier today and kept getting error messages. (link)
  • JMAC1775 @WarriorDash any swimming involved in Mountain City, GA event? (link)

Beyond that, a few others asked questions of them but didn’t use the @ correctly.  A simple search would pull these in (which is a breeze in TweetDeck).  Here’s an example:

  • marathonjohn Dear Warrior Dash, I’m trying to register for you, but your website won’t let me. Boo and/or hiss. Regards, jrs. (link)

How many did the folks at Warrior Dash respond to? Zero.  This isn’t a cheap race either ($40+ per person), so each tweet that helped these users would be worth around $40 to the company.  Want to earn $40/tweet? Apparently they don’t.

Going beyond those tweets, there are many others that are opening contemplating the race (“should I do it?”).  Jumping into those conversations should be a no-brainer as well.  They might not sign up, but being easily available to answer their questions would probably help quite a lot.

Keep in mind that these examples are just for the past five days.  Suppose that with proper support on Twitter, they could have gotten one extra sign-up per day; that seems quite reasonable, if not downright simple.  That’s $40/day in extra revenue, or over $14,000/year. Find a part-timer to work 5-10 hours a week answering Tweets — they’ll make some money for their work, and the organization will still come out thousands of dollars to the positive.

If you’re on Twitter, listen and respond; it’s not just a bullhorn.

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From the iPhone 3GS to the Nexus One

by mickey on May 29, 2010

As many of you already know, I recently switched from my Apple iPhone 3GS to the Nexus One (running Google’s “Android” operating system).  The reviews I’d read essentially say that if your life is in Google (Gmail, Google Calendar, Google Voice, etc), it’s a smart move to make.  I agree.

However, it’s certainly not better than the iPhone in every category.  I’ll try to break some of those down.  The main difference I noticed is that the iPhone is more polished (smoother scrolling, etc) while Android has more features.  The iPhone OS 4.0 update coming this summer will catch up to some of those, but Android will still have a solid lead.

Email

This one is easy; if you use Gmail, it is awesome on the Nexus One.  The iPhone mail app is very nice, but doesn’t have any of the Gmail specific tools in it (conversations, starring, etc).  Having all of that on the Nexus is wonderful.  If you you any provider other than Gmail, then it’s essentially a tie.  Both phones have solid mail apps that do a nice job.

Customization

The new iPhone update will finally allow users to set wallpaper behind their icons, but Android can already do that.  In fact, you can even set “live wallpaper”, which is animated and reacts to your touch.  It’s neat, but it’s a battery drain and it’s pretty much useless.  However, Android also allows you to put widgets on your screen to show news, weather, tweets, etc.  They’re very slick, and iPhone has nothing that compares to it.

The other neat thing is that applications are given more flexibility to customize other parts of your system that the iPhone doesn’t allow.  For example, when I plugged my phone into my car (Ford’s SYNC system), I always had to tell the phone to “mount” to the system.  It was a single click, but got old.  So, I found an app that could do it automatically.  The way Apple controls their applications, it would be impossible to write an app that does something like that.

Applications

Apple certainly has a ton more, but Android covers 95% of what you’d need.  I miss a few applications (such as “Words With Friends”) and others are still pretty weak (like Evernote), but all in all the selection is pretty solid.

Speed

Technically, the Nexus is a faster phone but they feel about the same.  Once Android 2.2 “Froyo” arrives on the Nexus, it’ll certainly take the lead.  Of course, the new iPhone is due out soon and will likely leapfrog the Nexus.  These kinds of battles are great for consumers!

Battery Life

In general, battery life is roughly the same.  However, the Nexus gives you two nice advantages:

  1. It’s a removable battery. This means you could carry an extra around with you, or replace yours if it goes bad.  No such options with the iPhone.
  2. There are various “power control” widgets you can use on Android.  You can have a single tap to turn on/off things like wifi, bluetooth, gps, etc.  Making it so easy means that I can leave those items off when I don’t need them (and save precious battery life).  With the iPhone it’s a few more taps to toggle them, so I usually just left them all on.

Camera

The Nexus has a considerably better camera (5 megapixel vs 3.2 megapixel), but they really give similar quality shots.  I think phones are about to the point where they need bigger and better lenses to take advantage of the increased resolution, which is tough to do when it’s a fight for the skinniest phone.

Music

With the Nexus, you can just drag and drop music onto your phone.  You can even drop files into folders like “notifications” and “ringtones” to set those up.  Much easier than the cumbersome mess of iTunes.

However, iTunes makes it easier to purchase and load music, and it’s much easier to load podcasts.  Also, the iPhone music player blows away the one on the Nexus.  The Nexus music player is adequate, but no where near as nice as the iPhone player.

Conclusion

So, should you trade your iPhone for a Nexus One?  Probably not.  If money and availability were no factor, I’d suggest that around 75% of the country should have iPhones and the other 25% should have Android devices.  The Nexus is better for geekier users, but each release is bringing it more mainstream.  My guess is that those numbers will flip in a few years (75% should have Android), but the iPhone will always have a place due to it’s simplicity and ease of use. Time will tell…

Which do you prefer, and why?

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Where’s the personal service? (I’m talking to you, Sears and Jim Tidwell Ford)

March 27, 2010

I’m obviously a big proponent of technical automation — I live much of my life by centering it around online tools.  However, I’ve recently encountered two companies that have taken it much too far: Jim Tidwell Ford The first is Jim Tidwell Ford.  We were looking for a new car so we filled out the [...]

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Facebook profiles, pages and groups

March 25, 2010

Maybe I haven’t been paying attention, but lately I’ve been finding a lot of organizations that have set up their Facebook presence by simply creating a new account for the business (or church, school, etc).  The process must be awkward… First Name: MetroAtlanta Last Name: ChurchOfTheRedeemed Gender: Uh.. female? I feel bad for these organizations.  They’re trying [...]

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If you have a WordPress blog, install the PuSHPress plugin right now

March 19, 2010

A nifty new plugin has just been released for WordPress.  It’s tiny, requires no configuration, and does it’s work behind the scenes.  The plugin is called PuSHPress, and it helps get your content out there much more quickly. The past, Google would check your site periodically and then post your new content to Google Reader [...]

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Unemployed? Some tips for job hunting online.

February 23, 2010

I have a number of friends who are unemployed, and I’m often sharing various suggestions with them.  I thought it’d be useful to them (and others) to summarize those ideas in one place. However, I’m not going to show you how to find job openings.  You can use LinkedIn, Monster, HotJobs, Craigslist or any number [...]

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How much email do you deal with each day?

January 22, 2010

While I’m a huge fan of the “inbox zero” concept, I always felt I had it easy.  I certainly get a lot of email, but I read about people that get hundreds of emails every day and figured it was easier for me because I only get around 50.  Or so I thought… I decided [...]

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What I want in a task management system

January 18, 2010

I’ve been using Nozbe for a while now to manage my tasks, and overall I’m quite happy with it.  It’s certainly got some quirks and minor issues, but it’s not bad.  However, I always feel like there must be something else out there that’s at least comparable to it.  I mean, there are literally hundreds [...]

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Organize Your Digital Life 10 – Capture everything else in one place

December 18, 2009

This is the tenth in a series of posts in the Organize Your Digital Life series. We’ve been at this for 10 days now, and you’ve got a problem; despite all of the tips on how to get things organized, you’ve still got a small pile of stuff to deal with — business cards, passwords, [...]

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Organize Your Digital Life 9 – Finance

December 17, 2009

This is the ninth in a series of posts in the Organize Your Digital Life series. You probably already use online banking, online bill pay, and maybe even mobile banking on your phone.  I’m going to show you a few other neat tools that you might not know about that can help you get your [...]

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