What I want in a task management system

by mickey on January 18, 2010

I’ve been using Nozbe for a while now to manage my tasks, and overall I’m quite happy with it.  It’s certainly got some quirks and minor issues, but it’s not bad.  However, I always feel like there must be something else out there that’s at least comparable to it.  I mean, there are literally hundreds of task management systems out there; can’t any of them get it right?

Here’s what I’m looking for:

  1. Web-based
  2. iPhone app (or at least an iPhone compatible version).
  3. Project based. Call it something else (“queues” or whatever), but I need to be able to group things.
  4. “Next Actions” or “Starred Items” or some kind of nice overview.  I don’t want to see everything at once; just the items I’ve selected.
  5. Have items due today (or overdue) show up on that overview page.
  6. Recurring events. Nothing fancy here.
  7. Sharing. Just have shared projects show up along side my non-shared items, not tucked away in some special “sharing” section.

Here’s a short video where I explain those items a bit more:

So what do we have?  I’ve gone through a ton of different systems and they all fall short on at least one of the items above.  Am I asking for too much?  It doesn’t seem like it, but maybe I am…

Here are the 32 33 34 systems I’ve looked at, in alphabetical order.  Some are very good, but I’m not covering their good points today. With each one, I’ll explain what feature(s) it is missing:

  • 5pm — Solid, but sharing is odd.  You share with your “team”, and they’re either an admin or they can only see what you give them.  I want others to be able to create their own private lists, and share with people other than me from time to time.  They over-thought it and it’s a mess.
  • Action Method — No good “next actions” screen.  Sharing is there, but is kind of weird.
  • Checkvist — No recurring tasks.
  • do.Oh — Only a single list; no “projects”.
  • Doris — No good “next actions” page.
  • Enleiten — Weak sharing, and their blog hasn’t been updated in 18 months – dead project, I assume.
  • Get It Done — Weird sharing setup.
  • gQueues — Poor recurring event setup, weak sharing, no real “next actions” page (though “smart queues” are close).  This one is actually quite close, as it has all of the right features – they just need to be tweaked.
  • GTD Agenda — No sharing.
  • GTDify — Every task is required to have a context.  No sharing.
  • Gubb — No good “next actions” page.
  • HiTask — Can only share “tasks” with a normal account; need a “business” account to share projects.  Simplify!
  • Hive Minder — Complex sharing, and no real projects.
  • Listable — No good “next actions” page.
  • Listigator — No good “next actions” page.
  • Neptune — No sharing.
  • Nirvana — No sharing or recurring tasks. Both features are “coming soon”, at which point this could be a contender.
  • Online Task List — Missing all kinds of stuff.
  • Producteev — No good “next actions” screen.  You can sort of do it with their “smart filters”, but it needs more control.
  • Remember the Milk — No good “next actions” screen.
  • Somethings — No recurring tasks, no sharing.
  • Ta-da Lists — No due dates, recurring items or “next actions” page.
  • Task2Gather — No good “next actions” page.  Sharing is kind of odd.
  • Task Bin — Shared projects are shown in a different area, similar to Toodledo.
  • Task Writer — No sharing, no good “next actions” screen.
  • Thymer — No iPhone access, but that’s coming “soon”.  That might put them at the top…
  • Todoist — No sharing.
  • Toodledo — Very close, but it has a very bizarre and stupid collaboration setup.
  • Tweeto — No sharing, no projects.
  • Verb — No real “next actions” page, no recurring items.
  • Vitalist — No easy way to view all “next actions” and “due today” on a single page.  Also, I didn’t understand how sharing works, and an email to them for clarification has gone unanswered for more than a week.
  • Voo2do — No sharing.
  • Wrike — Overly complex.  I guess “simple” isn’t technically a requirement, but this is a mess.
  • Zenbe Lists — No stars, next actions, overview page, etc.

So there you go.  32 33 34 systems later and we’ve got nothing.  Nozbe is still the only one to handle those basic ideas.  I think Nirvana, gQueues, Thymer and Producteev have the best chance of getting things cleaned up. They’re all very close, but they’re all still missing some essential items.

I’ve looked at Google Tasks, but it’s missing so many features that it’s not worth even adding to the list — yet.

Is the answer out there?  Let me know what other systems should be added to the list.

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Trying to find the perfect GTD system « GTD Help
January 19, 2010 at 9:37 pm

{ 23 comments… read them below or add one }

Tony Dye January 18, 2010 at 4:45 pm

Oh do I ever feel your pain here. sort of like http://tonydye.typepad.com/main/2009/11/i-want-less.html. I think I’d add one item to your requirements list — a place for free form comments. Whatever the record is for a task, it needs to have a place to put in that miscellaneous stuff, like “Mickey said he was working on this, too.”

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mickey January 18, 2010 at 4:48 pm

Tony, that’s an excellent though. Many of the systems allow you to leave comments on each task, and it can be very useful. I’m not sure it’d be a “requirement” of mine — those seven items are more important in my book. However, it’d sure be nice to find something that could fulfill all eight. :)

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Mike January 18, 2010 at 8:18 pm

try “thinking rock” http://www.trgtd.com.au/ and sign up with a account with dropbox.com. You’ll be able to sync the data on multiple pc

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mickey January 18, 2010 at 8:20 pm

Dropbox is amazing, and I use it daily. However, even with that kind of integration, Thinking Rock won’t do. I really want one that is truly web based, which this isn’t. More importantly, this kind of system can’t possibly do the kind of sharing I want. Good thought, but no dice.

Anyone else have suggestions for systems that I’ve overlooked?

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bill spinks January 19, 2010 at 12:18 pm

Looks like you’re going to have to write it yourself?

Why don’t you shoot Matt Mullenberger (Automattic – Wordpress) a line and see if he’s intested?

-bills

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mickey January 19, 2010 at 12:21 pm

Bill — I’ve considered writing one myself. However, to do it right would require a massive amount of time. The basic structure would be fairly easy, but a good task system would have a ton of ajax mixed in, as well as a nice iPhone app. It’s not really up my alley.

Some of these products are SO close, that I expect we’ll have some great options within a few months.

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Marko January 19, 2010 at 9:58 pm

Thanks for this comprehensive overview.

I know you are looking for a web based solution, but have you considered mylifeorganized.net? It is basically a windows client application, but a lot of stuff to configure (especially the filter functionality answers everyone’s wishes…) and you can synchronize it with an FTP account and it has a simple Outlook integration (i.e. you can drag emails from Outlook into MLO to create a task).

They also have an iPhone app in preparation according to the website.

I was looking a long time for a web-based application like you do, for me Toodledo had almost anything I needed, but eventually I decided to use mylifeorganized as it has better filter capabilities and I can create almost any view to my tasks I need. I also gave Nozbe a shot, but I think it is way too expensive for the features it provides.

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mickey January 19, 2010 at 10:06 pm

I looked briefly at that one, but ruled it out for a few reasons. I guess technically I don’t need a web-based system, but it needs to have a mobile interface and it needs to have sharing; those requirements will result in a web-based system almost every time.

The biggest problem with this one is sharing. I have a lot of shared projects with my designer (15-20), and a few that I share with other folks. This is essential, and this is where MyLifeOrganized falls flat. Even if it had sharing, she uses a Mac so we’d be out of luck anyhow.

It looks like an excellent product, with most of what I’m looking for. Unfortunately, it misses on some deal-breakers.

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Marko January 19, 2010 at 10:14 pm

You’re right. It is lacking of a sharing/delegate functionality. Maybe that’s why the application it is called *My*LifeOrganized rather than *MyAndOthers*LifeOrganized.

Sharing tasks really takes you towards a web based application, otherwise you’re always dealing with sync issues…

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mickey January 19, 2010 at 10:22 pm

Agreed. I don’t fault it for not having sharing, and like I said — it looks like an excellent product. However, it can’t really organize *My* life if I’m unaware of the status of items for some group projects, and it makes it more difficult to assign/receive tasks from others.

I also recognize that I’m in a semi-unique situation with that requirement, but that’s what I need so that’s what I want! :)

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Marko January 19, 2010 at 10:32 pm

Agreed, too.

I also have a lot of such delegated tasks. The way I work around this, to setup a tag in MLO that starts with “>”, i.e. “>John”. That indicates me that I have delegated this task to John and I have a view that filters for such tags with an outline which task I have assigned to whom. But then the media disruption occurs: I either have to call John, drop him an email or walk by his desk to assign the task to him. Furthermore, I don’t get any progress reports by John automatically. But that was the point I stopped automating the process of task assignments. For me it was enough to have an quick overview which task I have delegated to whom. This overview enables me to follow up with him/her quickly. And actually I don’t care how someone else organizes him/herself, so I don’t want to force him/her to use “my” tool to get tasks assigned or to report progress.

If you really want all these sharing features, MLO is not the right tool at the moment…

Gary January 20, 2010 at 12:54 pm

Sometimes seeing the applications available make me wish I had a Mac. :P But like you, I still haven’t found an application I’m completely comfortable with. I’ve noticed that most just simply aren’t very intuitive in their design and the way they display your information. Some are very close, but a lot of them have a very cluttered look. I’m actually trying pen and paper for a while, that is until I find the right application for me.

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Patrick January 20, 2010 at 2:30 pm

Try OmniGroups GTD pgm – might be the one.

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mickey January 20, 2010 at 2:33 pm

It looks great, but isn’t it Mac-only? That kills item #1, and also is lacking item #7.

I’ve heard it’s awesome, but I don’t have a computer in my house that could run it.

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adriantry January 22, 2010 at 7:15 am

Hi Mick. We’re on a similar search.

I’m currently using Remember the Milk, which isn’t quite perfect for me either. I find I can get a reasonable overview by using smart lists in combination with either tags or priorities.

One you haven’t mentioned with has many (but not all) of the features you’re after is clockingit.com. It doesn’t have an iPhone app, and may not have the overview page you’re looking for, but it has just about everything else.

Some of the new web apps out – like Nirvana (nirvanahq.com) and Somethings (thn.gs) have just about all you want except the all-important recurring tasks.

Enjoy your journey. I hope one day we find one that’s perfect for us.

Adrian

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mickey January 22, 2010 at 8:34 am

Adrian — Good suggestions. Clockingit is far too complex for what I need, but Somethings is a bit closer. As you said, it’s missing the recurring tasks. It’s also missing sharing, which is important for me.

I think this will be a good year for products like this. I know that Thymer has some nice updates coming soon, and I spoke with another company on the list yesterday (not sure if I can say who they are) and they’ve got some great updates coming in a few months.

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Per Henrik Lausten January 26, 2010 at 2:17 pm

Hi Mickey, I’ve been through a list as well – although quite a bit shorter. Your list of 34 possible tools is impressive! I looked at 4 possible tools – see my post at http://per.lausten.dk/blog/2009/12/getting-things-done-gtd.html.

I ended up choosing Toodledo – combined with the iCal feature in order to show tasks with start and/or due dates on my Lotus Notes calendar (plus several other advantages). All in all Toodledo covers 6 of your 7 requirements. I don’t use sharing/collaboration features so I can not comment on whether Toodledo does this well. I see from your video that you have tried this yourself. Beware, that you need to tweak Toodledo to tailor your needs (for instance to setup an overview of Next Actions). There are some good suggestions in the Toodledo forum on GTD.

Good luck with your search.

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mickey January 26, 2010 at 3:01 pm

Excellent post! Toodledo is certainly a great product. Like you said, it covers 6 of my 7 requirements. However, the 7th (sharing) is simply awful. Horrible.

They seem to be quite popular, so I’m hoping that means they have plans to address this in the future. I’ll certainly keep an eye on them.

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Harold Zimmer February 4, 2010 at 4:33 pm

I use the GTD addin for Outlook with great success. How I’ve mastered the issuses you mentioned is simple. First I use one calender to keep all my appointments balanced. How I do this is through the use of my google calendar I sync this with Outlook when I return to my office and on my iPhone I use the program called informant. Informant sync’s all my GTD folders and when I create a new task or appointment ican assign whatever category that is appropriate. Now in order to sync through iPhone I did install a program called toodledo, this program is what brings it all together. If you’d like to discuss this inmore detail, send me your number. Believe me I too an relate to you fustration. There is at last a solution…

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Amy Gordon Stokes February 23, 2010 at 6:29 pm

Mickey, I’m searching as well. Perhaps these tips for Remember the Milk may address the insufficient overview problem. These workarounds may be best suited for DBA and SEO types, instead of everyday users. If you should should try these, please advise. I understand your 7 criteria, but let me add my own: easy. Appreciate you for sharing your research.

http://blog.rememberthemilk.com/2008/05/guest-post-advanced-gtd-with-remember-the-milk/
http://sheenonline.biz/2008/06/super-charge-remember-the-milk-with-smart-lists-and-tags/

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mickey February 23, 2010 at 6:51 pm

Amy,

Those are good links, and I agree with “easy” being a key component. A task management system should allow you add items quickly, and not spend too much time on the meta stuff so you can spend more time getting work done.

After reading through those links, I still think RTM needs work. Those workarounds go completely against the “easy” idea, and you still don’t have a product as good as Nozbe, Thymer and some others. Still, it’s getting there. Thanks for the input!

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Adrian Try February 23, 2010 at 8:18 pm

I just visited Gqueues again this morning, and discovered lots of updates, including changes to the way they handle recurring tasks. This app continues to impress me, and right now I’m finding it very tempting.

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Daria March 10, 2010 at 6:10 am

Mick,
Thanks for your feedback on Wrike. It’s actually a bit surprising to find out you find the software complex, as we constantly get lots of excited comments about the simplicity of Wrike’s UI. I guess, it all depends on what you are trying to use the tool for. If you need a simple to-do app, than probably Wrike is just not for you. Wrike is built for multi-project use. That is, you can build different views, share those views with people and still have a complete picture. A simpler tool, like say Nozbe, might be a better choice when you run one project or you are just trying to organize your personal to-dos. A lot of users turn to us from simpler tools, when their businesses evolve or they try to institute a PM tool on a wider scale. So we hope to see you back someday in the future.

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