I was at Circuit City a few days ago picking up a tape adaptor for my iPod. I have one of those slick FM tuner things, but it doesn’t work well in my car. I guess with the antenna in the back and tons of stations around Atlanta, it’s just too fuzzy. I figured I’d keep it installed so it’ll hold my iPod up for me and charge, and then I can run a tape adaptor to get clean sound.
While I was at Circuit City, I noticed the man in front of me was trying to exchange a DVD. Apparently he had it for a month or so before he tried to play it, then found that it skipped. All he wanted was to exchange his (seemingly) mint condition DVD for another copy of the same movie. You wouldn’t believe the hassle the employees gave him.
“Do you have your original receipt?” – no
“Do you remember what day you bought it?” – about a month ago
“Do you have the credit card you put it on?”
And on and on and on… This is clearly a case where the employee just should have swapped the disc and moved on. Not only was it a pain for him, but there were no other registers open, so I had to stand there and wait for that mess to finish. I can see going through that garbage if he wanted a different movie, but not in a case like this.
Makes me question ever buying a movie from Circuit City.