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What am I missing?

May 21, 2023 by greenmellen Leave a Comment

Reading Time: < 1 minute

I’m constantly on the lookout for what I might be missing. I shared some of these fears a few years ago and how it related to game shows, but I think it’s largely part of being an Enneagram 5 — I feel the need to know all of the answers to all of things, and I certainly don’t.

In reading Mónica Guzmán’s book “I Never Thought of It That Way“, she addresses this concern a few times. In the context of her book, it’s about asking questions of people with different viewpoints than you so you can really understand why they feel the way they do.

Mónica says:

If there’s one question I want to persuade you to ask more often, it’s “What am I missing?”

If you think you know, you won’t think to ask.

It’s from that same book that she shares the Waters of the United States and how that’s a big piece that she didn’t understand about Trump voters. When she was speaking to the people of King County about why they voted for Trump, it wasn’t focused on women’s rights or taxes or common points like those, but about a fairly obscure legal issue that could potentially destroy many businesses in that county.

Your thoughts may already be completely accurate, but that’s a bad thing to trust in because when you’re “sure” that you know the answer, you’ll never take the time to really find out if you’re right or not.

Filed Under: Empathy, Learning

Be willing to miss your exit

May 18, 2023 by greenmellen Leave a Comment

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There’s a saying out there that says “bad drivers never miss their exit”, meaning a good driver will take the safe route if they are about to miss their exit, but a bad driver will make poor decisions in order to make their exit at all costs. Here’s a great example, where the white car goes out of their way to not miss the exit:

I see a few lessons in this.

The first is to be prepared. Missing your exit isn’t a concern if you’re already in the proper lane and ready to go. Given the power of tools like Google Maps, there’s no reason not to know precisely how far it is until you need to get over.

That said, sometimes things jump up and surprise you and your reaction is critical. Perhaps you need miss a new opportunity and take the long way around to avoid getting into a much worse situation. I read a lot of this in the book “Small Giants” earlier this year, where companies had seemingly great opportunities to expand quickly, but took the option of staying the course instead.

I’ve had a few times in my car where I had intended to take a particular exit and didn’t get myself in the right position, so I just continued on and spent a few extra minutes going a slightly longer way. I’ve done the same with our business at times, choosing to keep going the direction we were on rather than diving into something new.

Be willing to miss your exit.

Filed Under: Business, Learning

The truth versus your beliefs

May 17, 2023 by greenmellen Leave a Comment

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Strong beliefs are great things to have, but when they contradict with the truth it can be troublesome. You might change your mind and be glad you’re now less wrong that you were before, but some people will hold their beliefs above the truth.

In her book “I Never Thought of It That Way“, author Mónica Guzmán shares a snippet of a conversation that she had where this came up:

David then asked his second question: “Which do you value more: the truth or your own beliefs? “’Cause they’re not synonymous,” he told the class. “If I’m wrong about some things—my beliefs about everything all put together—my beliefs are not synonymous with the truth. If I value my own beliefs more than the truth, I’m going to defend myself to the death. And why would I listen to you?”

For example, this man is convinced of his belief, including words like “look at the facts”, “that is true, look it up”, for something that was totally false.

At the NRA Convention someone told us that hammers are used to kill more people than guns. So we looked up the stats in front of them. pic.twitter.com/ju5R8Pqbvk

— The Good Liars (@TheGoodLiars) May 31, 2022

If someone is willing to defend their beliefs despite contrary evidence, they become someone not worth listening to or trusting. I’m not a fan of being wrong (like I was here), but I prefer to learn and grow as time goes on and sometimes that means changing what I believe.

Filed Under: Learning

When you shove away the hostile, you push away the curious

May 5, 2023 by greenmellen Leave a Comment

Reading Time: 2 minutes

I talk about this a lot, largely because I struggle with it myself — if someone has beliefs that are completely counter to mine, pushing them away is likely a bad idea for a large number of reasons.

A few months ago I shared the idea of not “unfollowing if you disagree”, which can be a challenging thing to do. It’s easy to cull your friend group and news sources to only fit what you already believe, but that’s most likely to lead to more and more extreme levels of belief. The more extreme you become, the less you’re able to see the nuance in moderate viewpoints, and those moderate viewpoints are often the ones that are nearest the truth.

Going back to Mónica Guzmán’s book “I Never Thought of It That Way“, which I’ve referenced in a few posts, she talks more about the title of this post and how it ties into the “unfollow if you disagree” way of thinking:

When you shove away the hostile, you push away the curious. The people who were learning from you, from whom you might have learned something yourself. “Unfollow if you disagree” is more efficient othering. And it carries over to real life. The week before the 2020 election, a prominent anchor on CNN, Don Lemon, told his viewers that he “had to get rid of” friends who would reelect the Republican president “because they’re too far gone.” He’d be friends with them again, he said, if “they want to live in reality.”

There may be people that are rethinking their stance on a major issue, but if they see you say “everyone that believes x is a moron”, their curiosity will fade. Your stance might have been aimed at hostile folks on “the other side”, but you’re unintentionally pushing away those that were merely curious.

It’s a tough place to be, no doubt, but I always believe that staying in a place of curiosity and seeing issues from both sides is the best way to become well-educated with your own opinions.

Filed Under: Learning

Wanting to remember something doesn’t help

May 4, 2023 by greenmellen Leave a Comment

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I talk about memory quite a lot on here, as it’s a concept that is fascinating to me. I frequently talk about using Anki to improve what I remember, but that’s ultimately just brute-force practice. It’s a good thing, and I use it every single day, but understanding more of the science behind memory is always interesting.

While listening to a recent episode of the Hidden Brain podcast, host Shankar Vedantam was interviewing Daniel Willingham, the author of “Outsmart Your Brain” on ways to improve memory. During the interview, Willingham shared the results of study that really surprised me: if you hear something and you consciously think “I want to remember that”, it improves your odds of remembering it by 0%!

I wasn’t sure it would help a lot, but if all you do is wish to remember it, nothing happens in your brain to actually make that a reality. Instead, you need to actually put in the work to help build a memory around the concept at hand. As Michael Nielson has shared, “memory is a choice”. If you can’t remember things that you wish you could, it’s mostly because you don’t care enough to make it happen.

Solving that issue goes far beyond the scope of this blog, but there are a lot of things you can do:

  • Repeat someone’s name when you first meet them.
  • Use tools like a memory palace to remember a long list of items.
  • Use tools like Anki to help with other individual items.
  • Actually study for that next test, using tips like the ones that Willingham shares in his book.

If you want to remember something, the “want” isn’t going to get you very far, so it’s worth putting in the effort actually help your brain to remember it in the future.

Filed Under: Learning

Honesty can lead to contradictions

May 2, 2023 by greenmellen Leave a Comment

Reading Time: 2 minutes

I write a lot about honesty on here, but being honest doesn’t mean always keeping your beliefs the same. As I wrote more than 10 years ago, it’s a good thing to be willing to change your mind and it’s often the logical thing to do.

However, changing your mind can sometimes appear as contradictions coming out of your mouth, and it’s indeed a thin line between being willing to change your mind and just being wishy-washy, particularly as you’re working your way through an idea.

In her book “I Never Thought of It That Way“, author Mónica Guzmán shared it like this:

And don’t confuse honesty for a lack of contradiction! If people contradict themselves, they might be revealing their own messiness, not some inability to think straight. A contradiction doesn’t need a correction or confession. Just some curiosity to plumb its depths.

I really work hard to “plumb the depths” of my curiosity, and that can come out as being contradictory at times, particularly when I do it in an open way on this site.

It feels kind of similar to how we watched scientists try to sort out the details of COVID in the early months, or when the SpaceX Starship exploded not long after launched. Those were both looks into processes that we rarely get to see. Have you been around to see a new vaccine being developed in real-time? Did you see the first F-14 and F-16 crash on testing? As we get more media coverage on literally everything, we see more of the process behind the outcome.

If you’re a person that is actively curious about the world around you, it’s ok if you contradict yourself from time to time. When it happens, it just means that it’s time to dig a little deeper and figure out what you really believe.

Filed Under: Learning

The two uses of faces in Anki

May 1, 2023 by greenmellen Leave a Comment

Reading Time: 2 minutes

I’ve talked about my use of Anki for years now, and it’s a tool I’ve used on-and-off for nearly a decade and one I’ve used every single day for almost five years.

While I use it for a lot of different purposes, one of the early uses was to better remember names and faces. It’s something I often have struggled with and as I find myself in more situations with lots of people who I should know, such as a couple of boards that I’m on, it’s a wildly helpful tool.

Remembering the names of people that you meet isn’t necessarily difficult, but it takes a bit of effort. When people say they’re bad at remembering names, I don’t buy it — they just don’t care enough to do anything about it.

However, I’m finding that I put two very different kinds of people in Anki and both are helpful.

In person

The main type of card I add is for people that I know personally, will see personally, and it’d be great if I could always remember their name. This is probably 90% of the people I store in there and it’s fantastic.

I’ll never meet them in person

However, I also add in cards for people that I might never meet in person, generally clients that are out-of-state. This is of lesser value, but I’m finding it worthwhile. While most of our interactions will be via video chat, so their name will be on the screen right in front of me, it’s nice to remember their name during other parts of the day.

For example, we’ll be having a team meeting and someone will say “Should we add x feature to Acme? Who should we talk to over there?“, it’s nice to immediately have a name and face come to mind for our Acme client, so my response can be “Great idea, I’ll reach out to Susan this afternoon”.

Others?

I’m considering adding a few more in a different category, called something like “people I should know about but will never meet”. This would primarily be political, to remember who my local senators are and things like that, but we’ll see. Right now my overall Anki use is getting a bit too high, so I need a bit more space to open up before I add much more.

“I’m bad at names”

Most people consider themselves pretty bad at remembering names, but it can be solved. You can just own the fact that you’re bad at remembering names, or you can do something about it.

I’m still very imperfect at remembering names, and they sometimes escape my brain at the wrong time, but I’m 10x better than I was in the past so I’ll consider that to be a solid investment of my time.

Filed Under: Learning

The successful explosion

April 24, 2023 by greenmellen Leave a Comment

Reading Time: < 1 minute

You likely saw last week when SpaceX launched their new “Starship” rocket, which exploded minutes after launch. If you’ve not seen it, here is a video of it:

The odd part of the explosion is that it was actually a huge success. Granted, I’m sure they would have preferred that the flight lasted longer, but it was the largest rocket ever launched, and simply clearing the launch tower was a massive success — everything after that is just data that can help for next time.

Chris Hadfield, former commander of the International Space Station, explains further in this short interview:

As he mentions, the first F-14 and F-16 both crashed at launch, and even the Wright Brothers suffered many crashes along the way.

It’s somewhat like what Daniel Kahneman has said when he says he “enjoys having been wrong, because it means I am now less wrong than I was before”.

SpaceX will determine the failure(s) that occurred with this launch, and the next will be better. The crash was ugly, but it was a huge learning experience and should lead to great things in the future.

Filed Under: Learning

Why do they disagree with you?

April 23, 2023 by greenmellen Leave a Comment

Reading Time: < 1 minute

Through the course of your life you’ll encounter many people that disagree with you. They might not like your political party, your car, your mobile phone, your religion, or any number of other things.

Why?

If done in the right spirit, it can be useful for both parties if you ask and find out.

Going deeper, though, is trying to frame it from the other person’s perspective. From her book “I Never Thought of It That Way“, author Mónica Guzmán says:

This leads to another one of my all-time favorite questions to ask anyone steeped in assurance about their own position, especially when they’ve just criticized the other side: “What’s your most generous interpretation of why they disagree with you?”

It kind of gets into the idea of a “steel man” — come up with an argument in favor of the side you disagree with. A great example of that (also from Mónica’s book) is “The Waters of the United States“. It’s not something I had heard about before, but it’s a great reason why someone might have voted for Donald Trump over Joe Biden.

I often try to understand the back story of why someone might disagree with me. Perhaps it will give me more insight into changing their mind, or give me reasons to change my mind, or we might just keep things as they are. Even if nothing changes, the increased empathy that you developed is only going to help everyone involved, so it’s worth trying to chase it down.

Filed Under: Empathy, Learning

Homework for life

April 20, 2023 by greenmellen Leave a Comment

Reading Time: 2 minutes

In reading Matthew Dicks’ book “Storyworthy“, he introduced a practice that he started years ago, and I’m giving a shot as well. Matthew calls it “homework for life”, but I actually first discovered it in a video from Ryan Kelly; the video was all about his reMarkable 2, but he briefly mentioned it while calling it his “story of the day”.

Whatever you want to call it, the practice is pretty simple. Every evening, write down a very brief story from your day. That’s it. You can write down a few stories if you’d like, but never zero. It’s intended to be just a very brief statement that brings you back into that moment. One way Matthew likes to frame it is by asking “what was different today from other days?”.

Here is Matthew’s TEDx talk from a few years ago where he explains it more in-depth:

As Matthew explains, it can take a little while to get in a rhythm. If you do it consistently, you’ll begin to notice more of these stories during the day, similar to a photographer on a photo walk. Not only does that help with your “homework” but it helps you recognize the stories as they’re happening, which is the real goal.

You can also jot down old stories that came to mind today. In my Homework For Life today, I actually wrote down two quick stories; one from today, and one from 20 years ago that came to mind.

As with many things like this, the technical “how-to” is nearly irrelevant. Matthew does it in a giant Excel document, Ryan does it in his reMarkable, and I do it in Obsidian. You may have a different place to keep them, so just put them wherever it makes the most sense.

It’s a habit that I’m still working to build, but I can see the benefits of it. Storytelling is a powerful way to capture attention, so being more aware of stories in my life can only be of benefit going forward.

Filed Under: Content, Learning

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