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The value of having social media followers is plummeting

May 6, 2024 by greenmellen Leave a Comment

Reading Time: 2 minutes

Over the past few years we’ve seen a slow decline in the value of having “followers” on social media, as the algorithms continue to shift to show content to all users as they see fit.

YouTube, while it’s changing quickly, is an example of the old model. More often than not, videos are shown to users that have specifically subscribed to a channel and not to as many other users on the platform. For example, look at the videos from WIRED; they have over 11M subscribers, but very few videos get even 1M views. That’s the case almost every time on YouTube and other traditional social media — a subset of your subscribers will see your content, that’s it.

On the other hand, look at TikTok. In pulling it up right now, here are stats on the first three videos that were shown to me:

  • 9.6M video likes from a person that has 33.5K followers
  • 575K video likes from a person that has 119K followers
  • 1.9M video likes from a person that has 192K followers

That’s certainly not always the case. There are creators on TikTok that have millions of followers with videos that only get a small percentage of that many views, but that’s kind of the point — followers and views are quite disconnected.

Instagram and Twitch are moving to the TikTok model

As shared in a great article on NBC News, Instagram and Twitch are moving to the “followers don’t matter” model that TikTok has. Of note, they say:

“In the coming months, the platform will start recommending every reel that follows its rules to a small pool of users whom Instagram deems likely to be interested. The more those initial users engage with that reel, the more likely it is to be shown to a slightly bigger batch, and the process repeats.”

As Rand Fishkin summarized on Threads:

TikTok was the beginning of the end of “followers” having serious value. Soon each piece of content will stand on its own.

Is this a bad thing?

While this is potentially troublesome for those that have huge followings, this is seemingly a good move in terms of quality content for viewers. Rather than be limited to those that you follow, they can show you all of the very best content from around the site that they think you would like the most. At a high level, this is precisely why TikTok has become so popular.

Regardless of our opinion on it, being able to say “I have xx followers on that platform” will certainly become less valuable, with great content (with “great” simply meaning “engaging”) always rising to the top.

I encourage you to read the full article on NBC to learn more. Do you like the direction that this is going?

Filed Under: Social Media

They don’t care about your hot take regarding TikTok

April 27, 2024 by greenmellen Leave a Comment

Reading Time: < 1 minute

I was on a call recently with a potential client, and we got pretty deep into what he was looking to accomplish. I sort of summarized the call by saying something like “We’ll sell you a website and marketing, but I know that you’re just buying phone calls.“

Most businesses don’t want to improve their website or grow their email list — they want more business! Most of them realize that things like websites and email are the tools to get them there, but that’s not their end goal.

The same is true of social media. Most businesses don’t really want to spend their name on there, they just want results. Similarly, they don’t care about our opinions how silly some of those places might be, as long as they bring results.

In a recent podcast episode, Gary Vaynerchuk said it very well with:

“Unfortunately many people here deploy their human opinion. Their feelings about TikTok or Facebook or that their kids are on it too long. The consumer you’re trying to reach to sell your service to is really not super interested on your hot take of what 13-year-olds are doing on TikTok. They’re not super intrigued by how much you like or dislike Facebook. They just live their life, see things, and spend their money.“

You might think that Facebook is for old people and that TikTok is only full of kids dancing around, and you’re welcome to have those opinions. You might be right!

However, if you want to grow your business it’s important to get past those opinions, ignore the hot takes, and put your effort where it’ll make the most impact on your bottom line.

Filed Under: Marketing, Social Media

We are generators of the media

April 24, 2024 by greenmellen Leave a Comment

Reading Time: 2 minutes

A few weeks ago, PJ Vogt interviewed Ezra Klein on the Search Engine podcast. It was a fascinating interview and I encourage you to give it a listen, but one concept that Ezra shared really stuck out to me — we are generators of the media.

He said this on a podcast, and I’m repeating it on a blog, but he wasn’t talking about literally creating media. That’s part of it, of course, but he was talking about generating media with our actions online. In particular, he said:

“We are generators of the media. What we give our time, attention, and money to is what thrives and what doesn’t get it is what dies.”

If you think we need better news sites, then pay for the news that you want to see more of. If you’re tired of how pervasive Facebook is, then don’t spend your time on there. What we consume helps shape future content.

He explained further:

“The most frustrating person in this paradigm is the person who is on Twitter complaining about Twitter. Dude, it is like you are sending money to Elon Musk and complaining about Elon Musk as you take your $20 and put it in the algorithm.”

I’ve made it a point over the years to pay for the services that I get value out of, even if I don’t necessarily need to pay for them. I use this platform to send links and visitors to services and websites that I enjoy. While this is by no means a huge platform, every visitor and every link helps a little bit.

Behavior on the internet isn’t getting worse, but I don’t like the direction that many companies are taking, such as Google replacing the useful “Google Now” with the clickbait-feeding “Google Discover”. I can’t fix that decision that they made, but I make it a point to avoid that area of my phone.

Vote with your browsing habits, and check out that full episode of Search Engine to get a deep dive into what I’ve touched on here.

Filed Under: Content, Social Media

Three things that Bluesky is doing right

April 3, 2024 by greenmellen Leave a Comment

Reading Time: 2 minutes

Bluesky is a relatively new social media platform, and at first glance it looks a lot like Twitter. As laid out by Mike Masnick in a great article on Techdirt, Bluesky is doing some excellent things to solve some of the major problems with social media.

Moderation

First, their moderation system is incredibly customizable. They have a team to help moderate things at a high level, but you can adjust a ton of settings and even pull in a completely different moderation system on top of theirs if you’d prefer.

Algorithms

Their algorithms are even more available for you to change. From Techdirt:

You can use any algorithm, and Bluesky might not even know what algorithms you’re using.
—
So, for example, someone could also set up a “fact-checking” moderation service. Or a moderation service to hide all political content. Or all sports content. Whatever people want. They don’t have to change instances to get it. They can pick and choose which labelers to subscribe to, or where to send reports.

If you’re mad at “the algorithm” on Facebook or whatever, this is the solution. It’s your algorithm, so make it do what you want. The details are admittedly complex, but the idea behind it (and the future of it) is amazing.

You can leave and take your account with you

Similar to Mastadon, but in a much easier to use package, Bluesky integrates with the Fediverse so that you can leave the service but take your account with you. Here’s how Techdirt explains it:

And it’s because Bluesky can be seen as something of the antidote to big tech, by enabling the freedom to exit, but without losing the benefits of the service you’re using. The main reason that we get these giant tech companies, and the ensuing enshittification, is that there’s no easy way to leave without losing access to the underlying services.

Some of this is still a bit complicated for the average user, but it’s improving. What’s important to know is that Bluesky is doing these things for the benefit of their users, and these are things that the other big tech companies are mostly intentionally avoiding.

I don’t know if Bluesky will pick up enough users to make it worthwhile, but I encourage you read the full article at Techdirt and then check it out and connect with me if you decide to join.

Filed Under: Social Media

Social media isn’t the problem

February 21, 2024 by greenmellen Leave a Comment

Reading Time: 2 minutes

The last decade has seen a lot of concern over the effect of social media on teens. Most recently is the U.S. government attempting to pass KOSA (the “Kids Online Safety Act”), which is unlikely to actually help very much.

While there are certainly some concerns to be dealt with, social media by teens is generally a positive thing.

Here are some studies that unpack teen use of social media.

Pew Research says:
“Majorities of teens credit social media with strengthening their friendships and providing support while also noting the emotionally charged side of these platforms”

From the Surgeon General:
“Social media can provide benefits for some youth by providing positive community and connection with others who share identities, abilities, and interests. It can provide access to important information and create a space for self-expression. The ability to form and maintain friendships online and develop social connections are among the positive effects of social media use for youth. These relationships can afford opportunities to have positive interactions with more diverse peer groups than are available to them offline and can provide important social support to youth. The buffering effects against stress that online social support from peers may provide can be especially important for youth who are often marginalized, including racial, ethnic, and sexual and gender minorities.”

The American Psychological Association:
“Using social media is not inherently beneficial or harmful to young people. Adolescents’ lives online both reflect and impact their offline lives. In most cases, the effects of social media are dependent on adolescents’ own personal and psychological characteristics and social circumstances—intersecting with the specific content, features, or functions that are afforded within many social media platforms. In other words, the effects of social media likely depend on what teens can do and see online, teens’ preexisting strengths or vulnerabilities, and the contexts in which they grow up.”

A study from the University of Oxford, which covered nearly a million people from 72 countries across 12 years:
“The largest independent scientific study ever conducted investigating the spread of Facebook across the globe found no evidence that the social media platform’s worldwide penetration is linked to widespread psychological harm.”

It’s important to note that most of these studies showed things like “no evidence of harm”, and not that social media was necessarily good for everyone. Social media has some substantial problems for some people, and we shouldn’t just sit back and see how things shake out.

However, the idea of “we need to do something” is misplaced and is a foolish position to take. Bills like KOSA will only make things worse, even though they (seemingly) come from a place of good intent. It’s worth studying to see what the real issues are, and find effective ways to improve outcomes for everyone.

Fearmongering

The more we yell that “social media is bad for teens”, or things like “watch out for razor blades in Halloween candy”, or the completely made-up stats about sex trafficking (like this or this), the more the real work gets pushed aside. I’m not saying to ignore these issues (well, except for maybe the completely made-up Halloween candy stuff), but trying to scare people with made-up stats and stories only serves to make things worse.

Let’s focus on the real numbers and the real issues, and then we might finally get somewhere.

Filed Under: Social Media

Social media isn’t free

February 16, 2024 by greenmellen Leave a Comment

Reading Time: < 1 minute

Social media can be a great tool to help your business, but only if you go at it the right way for your intended audience. A common mistake is to use social media simply because it’s “free”, but it’s really not.

In his book, “The 1-Page Marketing Plan“, author Allan Dib explains it very simply:

Some people have the perception that social media marketing is “free.” It’s only truly free if your time is worth nothing.

Your time is worth something. You might charge an hourly rate of $150/hr, or have a shop rate of $100/hr, or an effective rate of $50/hr. You might even just make minimum wage, but the idea is the same — your time isn’t free.

Figuring out the math is pretty easy; track your time on social media, multiply by your hourly rate, and see if it’s still worthwhile. There is a good chance that it’s a smart investment, and most businesses should probably spend some time on social networks that are appropriate for their company, but don’t do it simply “because it’s free”.

Filed Under: Business, Social Media

Social media is the only place that kids can go

February 9, 2024 by greenmellen Leave a Comment

Reading Time: 2 minutes

Congress is currently working on a bill called the “Kids Online Safety Act (KOSA)”, which sounds good in title, but really isn’t. Danah Boyd has an excellent article explaining what the purpose is and why this is likely to backfire in a big way.

In an article where Techdirt was summarizing the state of KOSA, author Mike Masnick explained things in a way that was quite eye-opening to me. He said:

“I keep bringing up the study from last year in the Journal of Pediatrics, mainly because it strongly suggests a leading cause of the mental health crisis we see today is that kids no longer have spaces they can go to hang out with other kids without parents hovering over them at all times. Social media has become that space for many kids… so of course, adults are trying to shut it down.”

The study he mentioned was from last year, and it included some fascinating charts. For example, they show how the suicide rate in teens has crept up in recent years as social media has aged:

But then if you zoom out further, it paints a different picture. There’s indeed a recent rise, but the rates are still much lower than in the 80’s and 90’s:

I can’t say for sure what to make of the data and KOSA, but I found Masnick’s thoughts to be quite insightful. Growing up we had a lot more places we could go without our parents, and kids today have far less of that. For better or worse, social media has become that place for many of them.

While I agree we should do everything we can to help, we don’t just need to “do something”. This reminds me of the FOSTA-SESTA legislation from a few years ago when the government felt they had to “do something” to help with sex trafficking and simply made things worse. KOSA is likely the same kind of situation, and it won’t actually solve any of the real problems.

Filed Under: Social Media, Technology

Social media isn’t for content, it’s for distribution

January 5, 2024 by greenmellen 2 Comments

Reading Time: 2 minutes

I’m not sure how you found this post of mine, but there’s a good chance that it was from a social media channel. Social media can be a great way to share thoughts and ideas, but it’s generally a bad place to develop deep content.

A little over two years ago I told you about the concept of POSSE (“Publish (on your) Own Site, Syndicate Elsewhere”), and it’s more true today than ever. I bring this up because I continue to see more and more solid content on social media that quickly becomes vapor and is no longer available to any of us.

Mark Schaefer recently unpacked this more on a Medium post that he wrote, which included some fantastic insights. In his case, it was a response to people that are using LinkedIn as a primary content platform. LinkedIn is my favorite social media channel for now, but it absolutely should not be the main place to create your content.

His entire post is excellent, which I summarized in the title of this post. Among other things, he said:

Here’s where people get confused. LinkedIn is not a content platform. It’s a distribution system.

His final sentence of his post really tied it up nicely:

If you take one thing away from this post, I hope it is this: If you’re only posting your content on LinkedIn, you’re grotesquely sub-optimizing your personal branding and content marketing effort. LinkedIn and other social media platforms can play a crucial role in personal branding. But please post all of your content on your website first and then send it into the social media distribution system.

Social media can be fantastic for you and your business, but don’t mistake those channels for being proper content platforms. Publish somewhere that your content can last for years, and use social media to do the job of bringing people over to see it.

Check out Mark’s full post to learn more.

Filed Under: Content, Marketing, Social Media

Our customers don’t need more content

November 24, 2023 by greenmellen Leave a Comment

Reading Time: 2 minutes

The amount of content generated on the internet every day is staggering. Using YouTube as example, you’d need over 11,000 computers all streaming YouTube channels just to keep up with the new content being added in real-time, and that wouldn’t touch the billions of videos already uploaded. It’s crazy!

Despite that, it seems that AI is about to make this problem much worse. When people can upload 100x more videos with the same amount of work, they will. The race to capture eyeballs will continue to accelerate, and it’s likely going to create a big mess.

That said, the people we’re trying to reach don’t need more content. Heck, they can’t deal with the volume of content already, so creating more won’t help. This was summarized very well in a post from David Berkowitz where he discussed why he’s leaving Twitter/X and going to Threads right now. In that post, he shared the following:

I’m reminded of a line I heard on an AI panel recently hosted by Knotch, one of my favorite lines in part because the speaker spelled out such an obvious point. When we were talking about using AI for content generation, Jamie Roô, Head of Wealth Management Digital Content at Morgan Stanley, said something like, “Our customers don’t need more content.”

Most of us don’t need more content, more people to follow, more news sources, or more connections. Most of us don’t even need more of an audience; we just need to better engage with those we’re reaching or provide more value to them.

Mass-generated AI content might attract some viewers, but that will lead to an increase in the value of people that focus on true engagement and connection. You don’t need more content to do that, you just need to do a better job of building authentic relationships through direct conversations.

Filed Under: AI, Content, Social Media

The week of unfollowing

November 18, 2023 by greenmellen 2 Comments

Reading Time: 2 minutes

As time continues to go by, and I learn more about what social media does to us, I get closer and closer to leaving all social platforms behind. I’m not there yet, as you might have seen wherever you came across this post, but I’m getting there.

I won’t get into the details of “why” here, as they’re different for every person, but the idea that “social media detox” has over 300,000 results on Google tells me that I’m not alone.

I’ve already started making some moves toward this, by making Readwise my default “I’m bored” app instead of social media, which has been fantastic. I’m going a step further now by focusing on unfollowing people as much as I possibly can.

My problem with giving up social media entirely is that I still enjoy keeping up with my friends and knowing what’s going on in their lives. That used to be the full extent of social media, and it was wonderful, but we’ve clearly fallen quite a distance from that.

My solution? To try to shape my feed to be more like that. I likely won’t disconnect completely from many folks, but I’ll “unfollow” a bunch. Going into an election year will create more of a mess on social media, and I’m hoping to be able to hide much of that. It’s tricky, though, because I still want to understand what friends on both sides of the political aisle are thinking.

I’m going to push hard over the next few weeks to unfollow unkind voices on social, and then continue to refine my approach from there. The balance between “hiding ugly stuff” and “understanding both sides” will be a real challenge, but I’ll give it a shot. If you’ve found a way to successfully pull that off, please leave a comment below and let me know!

Filed Under: Social Media

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